Twiki at Cisco

Cisco under John Chambers' leadership is often viewed as a leader in organizational change. In Chambers' view, business is on the verge of a dramatic transformation, a huge leap forward in productivity built on collaboration made possible by Web 2.0-style tools similar to YouTube, FaceBook, and Wikipedia but adapted to the corporate environment, as reported in this Business Week. This is the shift from Enterprise 1.0 to Enterprise 2.0 that we at Twiki refer to as the new Agile Enterprise.

Cisco press talks about the Web 2.0 Evolution at Cisco and Cisco's use of Twiki, where the Cisco Customer Advocacy Remote Operations Services (ROS) team built a network operations knowledge base on Twiki.

Cisco also recognizes Customers and Partners who exemplify this shift through their new Growing With Technology Awards program. Here again, in the Operations Excellence category, Twiki enabled a winner.

We're proud to be a technology enabler for this visionary transformation in the Cisco ecosystem.

2009-10-15 | Milind Pansare | Category Best Practices